Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register and use Kubera, you may provide:

• Account Information: Mobile number or email address, username, profile picture (optional)
• Verification Data: OTP verification for account security
• Redemption Details: Delivery address for physical rewards (when applicable)
• Communications: Messages you send to our support team

1.2 Information Collected Automatically

When you use the app, we automatically collect:

• Device Information: Device model, operating system version, unique device identifiers
• Usage Data: Features used, session duration, in-app activities, points earned
• Log Data: IP address, access times, app crashes, system activity
• Performance Data: App loading times, errors encountered

2. How We Use Your Information

We use collected information to:

• Create and maintain your account
• Track and manage your points balance
• Process reward redemptions and deliveries
• Provide customer support
• Send important notifications about your account
• Improve app performance and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data only in these circumstances:

• Service Providers: Third parties who help us operate (e.g., delivery partners for physical rewards)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition (with notice)
• With Your Consent: When you explicitly agree to sharing

4. Data Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting who can view personal data
• Secure data storage practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until you delete your account
• Transaction History: Retained for legal/accounting purposes (up to 7 years)
• Usage Analytics: Aggregated data may be retained indefinitely

When you delete your account, we remove or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Withdraw Consent: Opt out of optional data processing
• Lodge Complaints: Contact regulatory authorities if you believe your rights are violated

To exercise these rights, contact us at support@kuberaapp.com.

7. Children's Privacy

Kubera is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Kubera after changes constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or our data practices: