Frequently Asked Questions

Find answers to common questions about Kubera. Can't find what you're looking for? Contact our support team.

General Questions

Kubera is an AI-powered entertainment app for Android users in India. It features AI-driven predictions, live interactive sessions, casual mini-games, and a rewards system where you earn points and redeem them for real prizes.
Yes, Kubera is completely free during the beta phase. All features, games, predictions, and rewards are accessible without any payment. You earn points through engagement, not purchases.
Kubera is currently designed for users in India. You need to be 18 years or older to register and use the app.
Currently, Kubera is available only for Android devices. iOS support may be considered for future releases.

Download & Installation

Visit our official download page at kuberaapp.com/download and tap the download button to get the APK file. Then install it on your Android device by enabling "Install from unknown sources" if prompted.
Kubera requires Android 6.0 (Marshmallow) or higher. It's optimized to work smoothly on budget devices with 2GB RAM or more.
Yes, downloads from our official website are verified and secure. The APK requests minimal permissions and contains no malware. Always download from kuberaapp.com/download to ensure safety.
Kubera requires approximately 50MB of storage space. Additional cache may accumulate with use but can be cleared in settings.
You'll receive in-app notifications when updates are available. You can also check the download page for the latest version. Updates are free and recommended for the best experience.

Points & Rewards

Earn points by making predictions, joining Live Room sessions, playing Mini Games, logging in daily, completing achievements, and referring friends. Every engagement activity contributes to your balance.
No, points do not expire during the beta phase. Accumulate them over time without worry. Any future changes to this policy will be communicated well in advance.
No, during the beta phase all points must be earned through app engagement. There are no point purchases available or required.
Redeem points for mobile recharges, shopping vouchers from popular platforms, exclusive merchandise, and in-app items like badges and profile customizations.
Digital rewards (voucher codes, recharges) are delivered instantly. Physical merchandise ships within 5-10 business days to addresses across India.

Features

AI Prediction uses machine learning algorithms to analyze patterns and provide forecasting insights. It's designed for educational and entertainment purposes, helping you learn about AI while earning points.
Live Room sessions run at various times throughout the day. Check the session schedule in the app for upcoming events. You can enable notifications to be alerted when sessions go live.
Some Mini Games support offline play. AI Prediction and Live Room require an internet connection. Points earned offline sync when you reconnect.
Kubera is optimized for minimal data usage. Mini Games use almost no data; Live Room streaming adapts to your connection. For heavy usage, Wi-Fi is recommended.

Account & Security

Download the app and tap "Register." Enter your mobile number or email, verify with the code sent to you, and set up your profile. That's it!
On the login screen, tap "Forgot Password" and enter your registered email or phone number. Follow the verification steps to set a new password.
Yes. Kubera uses encryption to protect your data. We collect minimal information and never share personal details with third parties without your consent. See our Privacy Policy for details.
Yes. Go to Settings > Account > Delete Account. This action is permanent and will remove all your data including unredeemed points. Consider redeeming rewards first.

Troubleshooting

Try clearing the app cache in your device settings, then restart the app. If the problem persists, ensure you have the latest version installed and enough storage space. Contact support if issues continue.
Points may take a few minutes to sync. Ensure you have an internet connection and try refreshing the app. If points are still missing after an hour, contact support with details of the activity.
Check that you're entering the code exactly as shown, including any hyphens. Ensure the voucher hasn't expired. If still having trouble, contact support with your redemption ID for assistance.
Clear the app cache, close other apps running in the background, and ensure you have a stable internet connection. Performance improves with fewer background processes.

Still Have Questions?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

Contact Support